Google for Nonprofits

A nightmare with a happy ending

Google for Work (formerly Google Apps for Business) is a suite of cloud computing productivity and collaboration software tools and software offered on a subscription basis by Google.

It includes Google’s popular web applications including Gmail, Google Drive, Google Hangouts, Google Calendar, and Google Docs. These products are available to consumers free of charge so why move to the paid version? 

Google Apps for Work adds business-specific features such as:

  • custom email addresses at your domain (your-name@yourcompany.com)
  • at least 30GB of storage for documents and email
  • 24/7 phone and email support

Yes, 24/7 phone support! Imagine a being able to phone a huge company and talk with a smart, or as Apple would say, "genius" to assist you. And, did I need help. Not only does Google Support have a smart person answer the phone in just a few rings, and, that person will stay with you with followup emails and phone calls that you may need. Yes, throughout the 2 weeks of fixing two problems with 3 or 4 one hour long phone calls, I was able to talk with the same person each time. This really helps speed up the process and eliminate frustration by not having to re-explain everything to a new helper. My guy was Eric. He followed my case throughout and even called me when pending information became available .